FAQs & Glossary
If you have any other questions, do not hesitate to reach out to me.
For hourly services, I do not give refunds - I've already done the work. If you are unhappy, I will do my best within reason to make things right.
For workshops, presentations, and packages, there are no refunds after the event or work. I will consider refunds for prepayments on a case-by-case basis.
For products, like-for-like exchanges (same product different color or different product same price) are generally accepted, but is determined on a case-by-case basis. Contact me to determine if accepted. You may have to pay return shipping.
Digital product/course sales are final.
My hourly services area includes Oro Valley, Marana, Dove Mountain, Catalina, Saddlebrooke, Oracle, and San Manuel.
My workshops, presentations, and markets area is Greater Tucson.
My products and packages can be shipped anywhere in the US (local regulations are your responsibility to know and follow).
And of course digital products/courses are available anywhere you have internet access.
I strongly believe that one's medical history is no one else's business and that everyone has a right to do what is best for them. I don't need (or want) to know your vaccination status and I don't mind if you wear a mask or not while working together. However, if you require a mask and/or vaccine for anyone working around you please look elsewhere for in-person services.
My store (products for sale online or at markets) is open and available for everyone.
My preferred way of contact is email or text. But you can find all ways to do so on my Contact page.
I get my products from a variety of suppliers. Detailed information can be found HERE
If you've purchased a gift card (either digital/e or physical that has a barcode on the back) you can check your balance HERE
A Clutter Manager is another name for Professional Organizer. Whatever you call me, I help you manage your clutter.
l'm a non-judgmental, unbiased, 3rd-party to guide you through the process of letting go of your excess stuff. I can help find appropriate professional resources, help inventory, arrange for pick-up of items you wish to donate, and physical assistance as well as verbal instruction. I can discuss organizing principles and tailor them to your learning style and abilities to give you back your time and space.
Of course! All meetings, conversations, and questions are between you and I, and no one else.
I work in any room or area in your home or office, including attics and garages. With the heat that Arizona experiences, I do limit the time in garage, attic, and shed spaces during the summer, and request that all other spaces be cooled during the summer months. There must be electricity available somewhere on the property.
That choice is totally up to you. If you don’t want to touch a thing, you don’t have to. But, if you (or anyone else) want to help, feel free! It’ll get the job done quicker and save you money.
I may suggest “homework” but it is not required. However, keep in mind that doing some work on your own will give you a greater sense of progress (and save you money!) If you don’t do it, you will not “get in trouble.” It’s simply job security for me :) Once we establish trust and what is desired, I can even work while you aren’t there.
I will work with you and your schedule, within reason. My basic schedule is "banker hours" but you can find my full schedule on the Contact page.
A $100 fee will be added to your bill for any same-day changes or cancellations. Too many reschedules or cancellations will void the contract. Appointments are a minimum of 4-hours (we can work less, but you will be changed 4 hours).
My rates differ depending on the exact service. Please see the The Organized Dane page for details.
I prefer cash or check for organizing services, but will accept cards for a slight fee.
Working consultation fees are due before the session begins, either at the very beginning of the session or prepay.
In-person organizing fees are due at the end of each working session.
Workshops & Presentations are due prior to starting, either at the very beginning of the session or prepay.
I can break it down into 2 big reasons:
I have a firm belief that you should only pay for what you use. It’s not fair to make someone pay $90/hr for just organizing, when others get organizing, donation drop off, 3rd-party scheduling, and shopping for the same price.
I'm not a mover or hauler. Doing those things causes extra wear and tear on my vehicle, which increases my insurance and basic business costs (which raises prices). And takes up time I could be with another client, so I charge for my time to do those things,
This way you are charged for what you and your project use, but nothing more.
Any flat paper-like items. Such as photos, newspapers and magazines, programs, posters, articles and photos you've cut out of other things, certificates and diplomas, mail, bills, manuals, etc...
Any excess items that make your living spaces hard to use for their intended purposes. Or make you feel anxious by having too much.
"Attention Deficit...Oh Shiny (or Squirrel if you're a dog person)!"
A term I coined for those people who are so creative they constantly have ideas running through their head, but aren't negatively impacted enough to get an official ADD/ADHD diagnosis.
Bankers Box is a trademark of Fellowes Inc. but is sometimes used to describe any box made of heavy-duty corrugated cardboard that is roughly the height and width of a file folder and the length of a file cabinet drawer (approximately 24 inches).
Holds roughly 25 pounds of paper when full
This does not necessarily mean "throw in the trash." It's a catch-all I use to mean any items you no longer want/need to keep. It is everything that is leaving your home or office. This can mean trash (of course), recycle, shred, donate, sell, etc...
I do my best to recycle and donate as much as I can before things go in the trash.
If you are referencing products I use to organize physical items, I get them from a variety of places that fit the budget and area - like The Container Store, dollar stores, home improvement stores, thrift shops, Target, etc...
If you are asking about my suppliers for items I sell, those also come from a variety of places. Just depends on what product lines I'm currently carrying. Detailed information can be found HERE.
Self-defense is taking your personal safety into your own hands. It requires training, usually re-training yourself in your daily habits. And consists of carrying some kind of weapon (unless you want to rely solely on martial arts, which I do not recommend).
Everyone needs to take an active part in their own protection because help isn't always right around the corner (especially with the "defund the police" movement). Even in great neighborhoods, the shortest response time is 4 minutes. That is an eternity when you are fighting for you life.
Of course there are! Too many to list here, but generally:
Liberal areas are much more restricted than conservative area (ie. you don't legally need a permit to carry a gun in Arizona, but you can't carry even a pepper spray in California/Chicago/NYC).
Handgun permits are recommended, especially for concealed carry (CCW) but may not be required.
Arizona is a Constitutional Carry state which means anyone who is legally allowed to own a firearm may open-carry without a permit if over 18, and may concealed-carry without a permit if over 21.
It is your responsibility to research for your own area.
Typically used in relation to handguns, but technically pertains to all tools.
Carrying your tool in a fashion that can't be seen. Such as in your waistband or purse.
Do research for your area before you decide to carry in this way.
Stick-style self defense weapon made of either steel, wood, strong plastic, or other durable material.
Kubotan is a trademark for a self-defense keychain weapon developed by Sōke Takayuki Kubota in the late 1960s
(Usually) small hand-held devices that produce an electric shock which incapacitates an attacker by messing with the electric impulses of their muscles. These tools require contact to physically stop an attacker, but the sound alone can be a good deterrent. (Generally) non-lethal. All of mine are rechargeable and thus indefinitely usable.
Similar to stun guns, Tasers produce an electric shock. The big difference is that Tasers shoot the electrical prongs at the attacker. Which then have to be reloaded after each shot. Taser is also a brand name (like Coca Cola or Kleenex), so PLEASE stop using Taser as a general phrase!
Pressurized canister that produces an aerosol spray containing oils derived from cayenne pepper, irritating to the eyes and respiratory passages and used as a disabling weapon. Most on the market are a one-use canister, but many have the ability to replace the canister without buying a new case. Non-lethal and non-permanent effects. Some contain a UV dye.
You really have to pay attention to your surroundings before using pepper sprays so you don't get affected too.
Animal sprays are similar with usually more and hotter spray. Not intended for human use. You could be sued after-the-fact for using them on a human.
"Radio Frequency Identification"
Many credit cards are now equipped with an RFID chip (allows you to simply tap to pay instead of inserting or swiping). All you need to read them is the correct app on a smartphone with Bluetooth capability.
RFID blocking wallets and bags, prevent your cards from being read.
I have quite a few suppliers, such as Safety Technology, Montana West, Bagnet, Lady Conceal, Night Cap, and many more. Detailed information can be found HERE.
A vintage book is at least 50 years old while an antique book is at least 100 years old!
Unfortunately no. I do not have a storefront (yet!). Currently the best ways to shop are to order online for direct shipping, or browse at a local market. You may contact me to bring any specific books to any market.
I do NOT buy books from individuals. It takes A LOT of time AND money to procure, process, store, and attempt to sell them, which means I don't even come close to making the perceived profit many think I do. There is no way I can pay you "fair or market" value for your books, so I don't buy any.
However, I will gladly accept donations. Especially if you are wanting to quickly offload books and make sure they end up with another book lover.
If you feel you really need the market value, I suggest selling them yourself in a garage/estate sale or on Ebay or AbeBooks - none are fun nor easy, so good luck!
I get books from a variety of sources. Most are from the Friends of the Library book sales, but I also get some from estate sales, Goodwill, donations, and other miscellaneous places.
Any excess items that make your living spaces hard to use for their intended purposes. Or make you feel anxious by having too much.
Any flat paper-like items. Such as photos, newspapers and magazines, programs, posters, articles and photos you've cut out of other things, certificates and diplomas, mail, bills, manuals, etc...
"Attention Deficit...Oh Shiny (or Squirrel if you're a dog person)!"
A term I coined for those people who are so creative or busy, they constantly have ideas running through their head, but aren't negatively impacted enough to get an official ADD/ADHD diagnosis.
Bankers Box is a trademark of Fellowes Inc. but is sometimes used to describe any box made of heavy-duty corrugated cardboard that is roughly the height and width of a file folder and the length of a file cabinet drawer (approximately 24 inches).
Holds roughly 25 pounds of paper.
This does not necessarily mean "throw in the trash." It's a catch-all I use to mean any items you no longer want/need to keep. It is everything that is leaving your home or office. This can mean trash (of course), recycle, shred, donate, sell, etc...
Typically used in relation to handguns, but technically pertains to all tools.
Carrying your tool in a fashion that can't be seen, such as in your waistband or purse.
Do research for your area before you decide to carry in this way.
Stick-style self defense weapon made of either steel, wood, strong plastic, or other durable material.
Kubotan is a trademark for a self-defense keychain weapon developed by Sōke Takayuki Kubota in the late 1960s.
Usually) small hand-held devices that produce an electric shock which incapacitates an attacker by messing with the electric impulses of their muscles. These tools require contact to physically stop an attacker, but the sound alone can be a good deterrent. (Generally) non-lethal. All of mine are rechargeable and thus indefinitely usable.
Similar to stun guns, Tasers produce an electric shock. The big difference is that Tasers shoot the electrical prongs at the attacker. Which then have to be reloaded after each shot.
Taser is also a brand name (like Coca Cola or Kleenex).
Not every "zapping" device is a Taser. I do NOT sell Tasers, I sell stun guns.
Pressurized canister that produces an aerosol spray containing oils derived from cayenne pepper, irritating to the eyes and respiratory passages and used as a disabling weapon. Most on the market are a one-use canister, but many have the ability to replace the canister without buying a new case. Non-lethal and non-permanent effects. Some contain a UV dye.
You really have to pay attention to your surroundings before using pepper sprays so you don't get affected too.
Animal sprays are similar with usually more and hotter spray. Not intended for human use. You could be sued after-the-fact for using them on a human.
"Radio Frequency Identification"
Many credit cards are now equipped with an RFID chip (allows you to simply tap to pay instead of inserting or swiping). All you need to read them is the correct app on a smartphone with Bluetooth capability.
RFID blocking wallets and bags, prevent your cards from being read.
A book that is at least 50 years old
A book that is at least 100 years old
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